When your shipment is stuck at a Turkish customs office, someone needs to walk in and ask why.
Customs delays are one of the most stressful parts of cross-border trade — and one of the hardest to resolve from another country. Scope TR follows up directly with customs brokers and offices, chases missing documentation, and keeps you updated in plain language until your shipment clears.
This service exists for the exact moment a shipment stalls and nobody abroad can get a straight answer from a customs office or broker. It's commonly used by importers and exporters who already have a shipment in progress and need someone local to push for resolution.
We contact the relevant broker or customs office directly, find out what's actually missing or holding things up, chase the documentation needed, and keep you updated in plain language — not customs jargon — until the shipment clears or the situation is fully explained.
Location, standard or checklist, and your deadline.
Fixed expectations before anything is scheduled.
A qualified representative attends in person, anywhere in Turkey.
Photos, video and written findings, typically the same day.