When customs problem follow-up can't be done remotely, Scope TR is the local presence that makes it possible. As part of our customs & shipping support services, we scope the task with you first, then send a representative to complete it in Turkey — documenting the process in photos, video, or writing depending on what you need to see.
You don't need an ongoing contract or a large project to use this service. Individuals, small businesses, and large companies all request customs problem follow-up the same way: as a single, well-defined task with a clear outcome. If you've been putting it off because you can't be there in person, this removes that obstacle.
The process stays simple on purpose: confirm what you need, agree a fixed cost, complete customs problem follow-up on the ground in Turkey, and send you the results. If anything unexpected comes up during the visit, we tell you before proceeding rather than after the fact.
What you'll receive
Direct handling of: customs problem follow-up
A written summary of what was done or found
Direct communication with any third party involved (supplier, office, contractor)
Confirmation of scope and cost before any visit is scheduled
Follow-up support until the task is resolved
On-site attendance by a qualified Scope TR representative
How it works
01
Share the details
Location, standard or checklist, and your deadline.
02
We confirm scope and cost
Fixed expectations before anything is scheduled.
03
On-site visit
A qualified representative attends in person, anywhere in Turkey.
04
Report delivered
Photos, video and written findings, typically the same day.
Frequently asked questions
Cost depends on location and the specifics of the task; we confirm a fixed number with you before anything is scheduled, so there's no ambiguity afterwards.
The representative reports it to you directly and honestly rather than glossing over it — the point of customs problem follow-up as a service is accurate information, not a favourable-looking report.
Yes — for anything that takes more than a same-day visit, we can provide progress updates on request.
Yes — Customs problem follow-up can be requested as a single, standalone task; most Scope TR engagements are exactly this kind of one-off request.
In most provinces, customs problem follow-up can be scheduled within 24–72 hours of confirming scope.
